What Our Clients Say About Us
June 23, 2023
If you read our sixth post last week talking about Our Team of Superheroes, you’ll know that we’re running a blog series to mark this momentous occasion.
So, here is Part 7, all about What Our Clients Say About Us.
We are so proud to have been caring for your pets for 50 golden years. Molesey Veterinary Centre has consistently evolved over the decades to ensure we offer pet owners the very best possible service and provide the highest level of clinical care and treatment for animals.
Our commitment has resulted in hundreds of loyal clients who have been coming to MVC for very many years. We’d like to give a shout out to one of those clients, Marion Mcilherene, who has been with us since the very beginning, back in 1973. Speaking of her many years’ experience of visiting MVC, Marion says: “You are all brilliant, and the fact that my dogs pull me to get through the door says it all really!!”
We’d also like to share the thoughts of other clients. We’ve included a comment from every year over the past decade. So, make a cup of coffee, put your feet up and read about a varied mix of experiences people have had when bringing their precious pets to our veterinary centre.
“We have used the out of hours clinic on two separate occasions and have been really grateful for the surgery and staff for looking after our cat Freya who is not always the friendliest visitor!” So P B (2023)
“I recently changed to Molesey Vets and my 2 house bunnies and little roborovski hamster had their first health check with Dr Nicola Donnelly today and what can i say…..it was the best, most in-depth check my animals have ever received. I came away feeling so good about the whole experience knowing I made the right decision to move to Molesey Vets.” Carly K (2022)
“Very kind gentle vet. My Zeus was very happy to be handled by Darren, which has not always been the case in the past…” Jenny W (2021)
“As my own vet doesn’t treat fish I contacted Molesey Vets who kindly agreed to see Boris the Goldfish at short notice. Darren the vet was very kind and didn’t make us feel silly for being so worried about ‘just a goldfish’. Sadly nothing could be done for Boris but the compassion and care we received was so appreciated. Pets and their owners obviously come first at this practice and I can’t thank Darren enough.” Jane C (2020)
“Darren and the team go above and beyond to help owners and their pets. I’ve been highly impressed with the standard of care and the empathy of the practice.” Graham D (2019)
“We have been going to Molesey Vets for many years now, all of the vets and nurses are very experienced and compassionate. I trust them 100% and they will always do everything in their power to help you and your animals! The receptionists are always lovely and will go out of their way to help us! Fantastic practice, would never go elsewhere, wonderful people!” Autumn S (2018)
“Excellent clinic with amazingly competent, kind and understanding vets. Have been taking our cats there for five years and know they will be there for our furry friends when help is needed. Fair and transparent pricing as well and a lovely little shop worth visiting.” Dietmar Z (2017)
“Amazing service as they saw my cat immediately on a Sunday and were so helpful and nice but also did everything they could to minimise the price. I’m very lucky to have it ten minutes down the road.” Hannah R (2016)
“I have been with Molesey Veterinary Centre for many years now, having had five Cavalier King Charles Spaniels over the years and have always valued Molesey Vet Centre’s experience. Heather, Jessie, Wendy, Dolly and Darren are a great help and everyone always does their best, not just for the animals, but for their owners too, as when your pet is unwell, it is a very distressing time.” Marianne B (2015)
“The whole team look after you and your pets needs from the moment you walk in. I have used this veterinarian practice for a few years now having moved on from another local practice after some twenty years as a customer and just wish I had moved a lot earlier. Our dogs are treated with care and compassion at all times.” Walter K (2014)
We hope you’re enjoying, and learning a lot, from our 50th Anniversary blog series – in case you missed our first four articles:
- Announcement – Celebrating 50 Years of Caring for Your Pets
- 50th Anniversary: The History of Molesey Vets
- 50 Years of Growth and Achievements
- All things Darren Partridge
- Giving something back
- Our Team of Superheroes
NEXT WEEK: Moving Forward…