Vet consultations at Molesey Vets
Did you know that many diseases affecting pets can be subtle or even unnoticed during the first stages? That is why we recommend getting your pet examined at least once a year. At the consultation, our Vet will check for potential problems and make recommendations to prevent illness.
We are here for you & your pets
To book a Vet consultation in Molesey, simply call 0208 979 1384, email, or pop into our surgery. Our friendly Reception team will know the most suitable type of appointment for their needs; we offer different fee schedules and booking availabilities for different pet types and health requirements. Each pet will need a separate appointment if you are bringing more than one for a check-up or treatment. You can also request an appointment online.
If your pet has an emergency problem we are here 24/7 – see our emergency care information.
Molesey Vets offer exceptionally early and late consultation slots during the week for your convenience too – see our opening times and contact info.
Save 10% on consultations!
Members of our Healthy Pet Club save money on consultations and other services – learn more & join.
Different types of Vet consultations in Molesey
Our standard Vet consultation is 15 minutes long – this allows plenty of time for our Vet to examine your pet and discuss your concerns. We will extend the appointment without extra charge if it needs to run over. Learn about our Molesey consulting rooms.
If your pet needs further medication, investigations, or any additional procedures, we will give you an estimate of costs. We will always do our very best to keep you fully informed of ongoing costs, however, with medical conditions and investigations it can be hard to accurately predict exactly what will be required at the outset.
We are happy to consider direct claims with pet insurance companies for invoices over £500 in most cases. Read more about pet insurance.
Here is a guide to the different types of Consultations we normally provide:
This is our standard 15-minute consultation with the Vet, for a pet with a new health problem, a problem that has recurred from some time ago, or a recheck of an ongoing problem.
If your pet has been to see another Vet for this problem (within the last year) and you would like our opinion on the problem, then we need to read the previous medical record, blood results and x-rays etc. This lets us learn what medication may have been used previously, and what the original Vet found on examination. This gives us all the information we need to provide an informed second opinion. This takes time to arrange, so the consultation must generally be booked at least one day in advance. As this is a more complex and time consuming procedure, we normally schedule for you and your pet to spend 30 minutes with the Veterinary Surgeon. This does come with a higher fee.
If you visit our surgery without a previously booked appointment, we will try our best to fit you in. However, you may have to wait for an hour or even longer if our Vets are particularly busy. Should your pet’s life be in danger, we will assess their condition and may admit them whilst we make a Vet available. Each Walk-in Vet Consultation in Molesey is generally scheduled for 15 minutes with the Vet but is charged at a higher fee than a Regular Consultation. We strongly advise our clients to try and make an appointment as we are often fully booked or very busy. We do not want either you or your pet to become stressed when having to wait for a longer period of time.
This is when another Vet has asked you to come and consult with us as they feel we have more expertise with your type of pet, or with your pet’s specific problem. In these cases, the referring Vet will directly send us a ‘Referral Letter’ complete with your pet’s medical records. Once the consultation has been completed, we will inform the previous Vet of the outcome. The Referral Consultation also requires the extended 30-minute consultation.
We also offer free new puppy & kitten consultations with a Vet
We’ll make sure that your sweet new family member is fully checked over and give you all the advice and information you need, during our free new puppy & kitten consultation. We love little puppies and kittens so do please bring them in to see us so we can help you give them the best possible start.
After booking an appointment
Please make sure that you, or whoever is bringing in the pet, has all the information as follows:
- How long your pet has been unwell, and what are their symptoms.
- What brand of pet food they usually eat, including any supplements or snacks you may use.
- Any medication previously taken by your pet. Please bring in any packaging or boxes.
- Where your pet is originally from, and what other animals they have been in contact with.
- What your pet’s urine and faeces previously looked like, and what they look like now.
- Whether the pet’s owner or a decision maker will be available on the telephone if they cannot come in.
Consent: the person signing a consent form must legally be over 18 years of age; this includes consent forms that allow your pet to be admitted into our surgery to under-go treatment.
Payment: we require payment for the services provided immediately after a consultation. If your pet does need to be admitted into our care for treatment, you will be required to pay a deposit. To try and make it more convenient for you, we accept payments by cash, cheque, debit and credit cards.